Parent Information > Parent Survey Results 2011

Parent Survey Results 2011

 
The annual Casterbridge Parent Survey was carried out in July to enable us to understand from our parents what we are doing well and what we can improve upon.
 
At Elvetham Heath Day Nursery and Preschool we are delighted that 100% of parents were satisfied with the nursery (83% being very satisfied)and when asked how likely our parents were to recommend the nursery the rating was 9.1 out of 10.
 
To summarise the findings, parents said we were excellent at communication, children were well stimulated, staff are knowledgeable and approachable and our food is great. Parents said we can improve our administration and would like more information about the learning goals of their children, we are committed to working on these areas.
 
Quotes from the Parent Survey:
 
‘We are very pleased with the standard of service we receive from Elvetham Heath Day Nursery. The staff  are very competent, friendly and approachable. My daughter loves going to school every day. Thank you for the great service.’
 
‘This is the forth nursery I have used for my child due to relocations and it is undoubtedly the best.’
 
‘The staff are what makes the nursery so good. There is dedication at all levels and everyone shows a passion for what they do. The management team do an excellent job creating the ideal environment for my child. I know that she is in safe hands and loves going to the nursery.’
 
‘The staff are amazing and the children are really happy and well cared for. The children’s days are fun and varied.’
 
‘The nursery is very well run and my son enjoys going there so much. He always wants to stay at the end of the day.’
 
‘My child is very happy and settled at the nursery and I would not hesitate to recommend it. It is a relief to know that my child is well looked after and that she does all the messy/fun/educational things that I would not have time to do during the week.'
 
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